Sept 3

Six Myths about Informal Networks brought up an important myth titled: everyone should be connected. Initially I figured that everyone should be connected to improve productivity. If John and Sarah are connected then they can share information through the web without having to physical leave their desks. But i did forget the time and effort it takes to maintain these personal connections. I am sure that through Formal Networks, everyone is connected under a secure network where they can share, edit, and comment on personal company information. But for the sake of having an informal network, there is simply no need for everyone to be in contact with one another.

The practical guide to social networks had be thinking about how certain companies handle daily business processes. I'm sure Dell, AT&T, and Panasonic's Customer Service Dept use the Routine Response model to handle their situations. Each call is placed to a specific issue and then handled in it's own specific way. The Modular Response reminded me of how a Marketing/ Advertisement Team may work. They all work for the same common goal under a complicated set of instructions. Different parties work on certain ideas, and then bring them back to the table for general discussion. In general, it is extremely interesting to see how social networks are all around us and how people tend to take them for granted.